An unfortunate reality is that many bank customers have experienced some sort of financial fraud at some point in their lives, and many are concerned about it happening again. Further, fraud is costing banks billions per year. As the prevalence...
AI-driven anomaly detection transforms customer onboarding, saves millions for asset management firm
In the competitive, high-stakes asset management sector, customer experience is not just a differentiator for asset management firms; it’s a determiner of success or failure. With so many players in the market, customers evaluate and compare, looking for the best...
Wanting to increase their market share in the payment space and looking to modernize existing systems, a major U.S. large financial services institution approached CGI to help develop an innovative claims payment processing solution.
As a forward-focused company facilitating 3.8 billion transactions a year for over 260,000 customers, PAYONE was looking to transform its operations to better serve customers by investing in new technologies. Using our modular cloud native and enterprise platform solution for...
Helping a major Canadian bank automate financial relief programs to optimize costs and customer care
In response to the economic hardships faced by Canadian citizens and businesses because of the COVID-19 pandemic, the Minister of Finance contacted the heads of Canada’s largest banks to encourage flexibility in helping customers meet their financial obligations. At the...
In response to the COVID-19 pandemic, the U.S. government enacted the Coronavirus Aid, Relief, and Economic Security (CARES) Act to address the economic fallout of stay-at-home orders across the nation. As part of CARES, Congress set up a new Paycheck...
CGI’s managed payroll service enables The London Institute of Banking & Finance to focus on its core business of educating the highly skilled workforce that maintains the UK’s financial services sector.
CGI helps large Credit Union maximize the effectiveness of collections treatments and resource utilization
CGI migrates the Laurentian Bank from a physical to a virtual desktop environment to advance the bank’s growth strategy and drive business agility and cost savings.