Since the early 1900s when you could explore ‘around the town for half a crown’, Tootbus London, which runs London’s famous fleet of opentop sightseeing buses, has enjoyed a long and illustrious past. Today, a largely seasonal workforce provides hop-on, hop-off sightseeing bus tours and live-guided themed tour experiences, transporting international and domestic visitors through the history and heritage of London from the top decks of the company’s iconic Union Flag buses.
CGI’s managed payroll service helps to keep the engine of this much loved business running smoothly, ensuring all personnel receive accurate, timely wages, no matter what the time of year. Supporting a fluid workforce line with popular tourist times of the year, Tootbus London sees employee numbers swell during seasons to cope with demand. During the summer months, a weekly paid workforce – which includes drivers, tour guides and those responsible for sales and maintenance can double. There is also a crew of administrative and HR staff who are paid monthly, all of which contribute to a complicated payroll process.
Tootbus London moved to our CGI payroll service in early 2016. It was a transition that required careful planning, with trade unions and other stakeholders kept informed along the way. Tootbus London moved to our CGI payroll service in early 2016. It was a transition that required careful planning, with trade unions and other stakeholders kept informed along the way. In 2023, Tootbus London moved an additional monthly and weekly payroll for their sister brand over to CGI.
Tootbus London’s staff no longer need to spend time generating payslips for the company’s fluctuating workforce as this is now handled by CGI. The service also provides the flexibility the business needs to add an extra staff member to the weekly pay run, for example, or adjust a driver’s payslip at short notice if they are required to do an additional shift during busy times.
Key benefits:
- Flexibility to pay staff on a weekly or monthly basis
- Scalability to cope with a fluctuating workforce
- Adaptability to handle adjustments to the payroll when circumstances change
- Online payslips offer employees greater security and peace of mind
The service we receive from CGI is always of a very high standard. We know we are working with a team who really understands the challenges of keeping the payroll running smoothly throughout the year. For a business that relies heavily on seasonal staff, this has been essential.
HR Manager Sightseeing UK, Tootbus London and Bath
